Emma Nauleau-Laplanche - Aug 22, 2022

Digi-training: the tools for Digiminders to stay ahead

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Training and development is important at Digimind, a global leader in social listening and competitive intelligence. Indeed, in the digital industry training is constantly needed in this fast moving and evolving sector. Thus, the Digiminders create up to date communal tools to become a leader in their fields. In this shared tool, Digiminders participate with their input and their know-how, creating a sense of team spirit and building, and an evolving database on specific fields which benefit Digimind and their clients.


At Digimind, employees first receive training as part of their onboarding process but there is also constant training to stay ahead of the game in the digital sector, this provides an opportunity to improve their knowledge and competences. Additionally, updates and annual training courses on the values and policies of Digimind provide opportunities to reinforce diversity, equity and inclusion (DEI) education, improving company culture. 


Digimind values the health and well being of their employees, the constant training programs promote personal development and continuous improvement of their skill set. Providing opportunities for growth can rejuvenate Digiminders and give them a new outlook on their work.

Holistic training and development programs celebrate differences and encourage learning based on individual interests and backgrounds. Promoting an understanding of other employees’ cultures and values improves teamwork and helps create a more inclusive and cohesive team.




Frederique_idg Frédérique Clappier, VP People and Diversity at Digimind, is part also of our CSR team. The committed approach of Digimind on learning and training are values that are important to her. 

"Each Digiminder is an actor of collective learning and participates in the creation of internal training in e-learning in our LMS or by animating live sessions on Friday. This is a democratic and innovative approach that creates a lot of value individually and collectively. The idea that everyone can contribute to internal training enhances the expertise of our employees and gives them internal visibility.

We can offer any type of training, even if it is not directly related to our job or responsibilities. We are proud to value each individual, to promote the collective progress of the organisation thanks to this virtuous approach of a learning and bottom-up company." 



Anca Matei_idg Anca Matei, Training Manager at Digimind. She is committed to help Digimind by developing, facilitating and supervising training programs for Digiminders. 

"All new Digiminders start their onboarding with a comprehensive training on Digimind solutions, blending instructor-led sessions, e-learning courses and hands-on exercises. At the end of the learning path, marked by a certification, they will be ready to assist our clients in using our tools and best meeting their objectives."





Onboarding is a process in which new hires are integrated into the organisation. At Digimind this includes activities that allow new employees to complete a new-hire orientation and learn about the organisation such as its structure, visions, mission, values and culture. Through video conferences and meetings by each manager to present their department. 

Moreover, there are standard training such as the workplace Ergonomic to educate Digimind employees about work related musculoskeletal disorders, the risk factors of developing suck disorders, how to mitigate these factors and provide further reading resources on this topic. 

Diversity and inclusion training is also part of the onboarding process to educate the employees on diversity, inclusion and integration.




Digimind Academy 


Digimind Academy is an interactive platform which offers self-paced learning courses to beginners and experts on Digimind Social and Digimind Intelligence for different users. 

Digimind Intelligence (DI) is helping one build all the skills necessary for launching a new competitive intelligence project for users of the platform while Digital Social (DS) is a social listening and analysis software addressed to marketers, analysts and intelligence professionals. Monitoring a wide range of online sources, Digimind collects, processes, and analyses billions of content. 


When access to this platform is given to the employees, an onboarding session follows with a detailed presentation on how to use this tool. Additionally, access to a Digimind platform with different e-learning courses is offered with video tutorials, articles and quizzes tailored to make the learning journey as smooth and entertaining as possible. Also available on this platform are the office Ergonomics, anti-corruption, diversity equality and Integration training. 

When the e-learning is completed, employees get a Digimind certification which can be posted onto their LinkedIn profile to boost their resume. 



About Digimind 


Digimind is the global leader in AI-Powered social listening platforms and market intelligence software, designed for brands and agencies who want to accelerate digital transformation through an insights-driven approach. Digimind’s best-in-class technology transforms social and online data into actionable business insights, enabling marketers to effectively plan, execute, and analyse their marketing strategy. With offices in New York, Paris, Singapore, Grenoble, Rabat, Buenos Aires, Mexico, Madrid and Amsterdam, Digimind is serving more than 700 customers worldwide.

Additionally, as part of its CSR strategy, Digimind gives privileged access to its social media monitoring tools to schools and nonprofit organisations. This new program, digimind.org, is implemented in order to extend this initiative to a larger number of associations and to open it to secondary education.


Written by Emma Nauleau-Laplanche

My name is Emma Nauleau-Laplanche, I am an intern of CSR practices at Digimind. I aspire to keep working and progress in the CSR and sustainability sectors. What inspired me to work in this field was when I was in in South America with The Traveling School, a school based on experimental learning, which made me thing about my impact on the world. Since then, I have enjoyed seeing new things and did a bachelor in environmental sciences in Singapore and a Master in Sustainability Management in Politecnico di Milano.