Lexus Asia Pacific: Amplifying Customer Experience

Social media has given consumers a louder and more powerful voice. A single encounter broadcast online can have a huge impact on a brand’s reputation. 
Discover:
  • The impact of social media on customer experience at Lexus Asia Pacific
  • How Lexus uses social media data to create the ideal customer experience
  • The advantage of social media monitoring for identifying consumers’ interests in a diverse market
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