Consumer Insights

Pave the way to your customer’s hearts, and wallets, by understanding their needs, wants, and behaviors.

Develop buyer personas with insights on demographics, interests, and where and when conversations happen.

Pave the way to your customer’s hearts, and wallets, by understanding their needs, wants, and behaviors.

Discover what information people are searching for to optimize SEO and drive content strategy.

Pave the way to your customer’s hearts, and wallets, by understanding their needs, wants, and behaviors.

Benchmark brand sentiment to understand how consumers perceive your brand and identify areas of excellence and improvement.

Pave the way to your customer’s hearts, and wallets, by understanding their needs, wants, and behaviors.

Reveal unmet customer needs and low-hanging fruits by analyzing competitor activity and consumer discussions.

More than 80% of consumers don’t tag a brand when mentioning them online. Don’t miss crucial mentions!

A picture is worth a thousand words, especially if it contains your company logo. With visual listening powered by our proprietary machine learning, logo recognition is now a breeze!

More than 80% of consumers don’t tag a brand when mentioning them online. Don’t miss crucial mentions!

Track and respond to customer reviews, about your products and key competitors, across multiple reviews sites and channels, all within one platform.

More than 80% of consumers don’t tag a brand when mentioning them online. Don’t miss crucial mentions!

Swiftly respond to customer questions and requests with real-time monitoring and alerts across more than 800M online sources.

More than 80% of consumers don’t tag a brand when mentioning them online. Don’t miss crucial mentions!

Categorize mentions based on complaints, inquiry, availability, delivery and more, and share with the correct departments for follow-up actions.