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NH Hotel Group: Creating Unforgettable Customer Experiences

NH Hotel Group: Creating Unforgettable Customer Experiences

Social networks have given consumers a stronger and more powerful voice than ever before. Any exchange on social networks can leave a huge impact on a brand’s reputation.

Furthermore, 69% of travelers are more loyal to a brand that personalizes experiences, both online and offline. Social intelligence can thus enable brands to accurately target customers based on real-time consumer insights.

Download this case study to discover:

  • How NH Hotels Group uses consumer insights to manage their online reputation and customer experiences
  • The advantages of Digimind Social for hospitality companies
  • How social media listening can help companies identify the interests of consumers in different markets

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