Social Insights & Strategies to Navigate the New Normal



With the new normal underway, what steps should your business take to transform digitally and propel forward? How can you leverage social media insights to accurately spot and act on potential successes, opportunities, and risks?

2020 crashed in with an avalanche of global and regional challenges which accelerated digital transformation as a leading driver of survival and growth.


To pull past adversities, companies need to adopt forward-thinking solutions and strategies. Digitalization brings about multifold benefits, from product and service innovation, to operational efficiency, all of which are critical to growing your business. 


Watch this virtual panel featuring Ashmita Saha, Digital and Social Insights Lead at Starhub and Sophia Guan, Insights Director APAC at Digimind for an insightful discussion on key consumer trends around the new normal, essential steps for companies to innovate and stand out, and social listening hot spots to focus on in your monitoring strategy.  

Watch this webinar to discover:
  • Key social insights and essential strategies for carving out business opportunities with real-time social data, including:
    • Emerging consumer expectations and behaviors in the new normal
    • Key touchpoints and channels to integrate into your customer experience
    • Steps to identify and plug unmet business gaps through social media
  • Actionable tips and practices to enhance your company’s marketing, insights, and customer experience strategies.