Business Case: Cepex

“The Digimind Evolution platform has saved us an appreciable amount of time and has brought a marked inprovement in the sharing of information”
Lahzar Bannour, Head of the Intelligence and Prospects Unit at CEPEX

The Center for the Promotion of Exports “CEPEX” is a public body acting under the guardianship of the Tunisian Ministry of Commerce. Its objective is to assist and inform tunisian companies. By choosing the Digimind Evolution platform, the CEPEX was able to boost its intelligence activities and improve the sharing of knowledge.

"CEPEX : Boost provided for the intelligence activities"

• Summary
• Objectives
  • Provide a more accurate and responsive service to meet the needs of Tunisian companies
  • Understand and anticipate decisions taken by international business courts, other countries’ export policies and the political decisions that influence them
  • Optimize the structure and organization of intelligence activities at all stages of the process: collection, processing and distribution
• Solutions
  • Support for defining the scope of intelligence and for organizing the process
  • Selection of the collaborative intelligence platform Digimind Evolution and the modules Tracker (to monitor information sources), Manager (to manage information and the intelligence network) and Publisher (to create and manage the media for distributing competitive intelligence information)
  • Definition of intelligent search agents that can meet the CEPEX’s needs
  • Configuration of the global intelligence project and customization of the collaborative intelligence portal for each user, according to their projects and key areas of interest
  • Training and support for users throughout the application’s acceptance phase
• Results
  • Boost provided for the intelligence activities within CEPEX, with an improvement in the sharing of knowledge among team members, which leads to greater coordination between different user groups
  • Data collection became automated, which saved a substantial amount of time in building a knowledge base
  • Intelligence deliverables and their content were enhanced, freeing up the team to produce new reports and extend intelligence activities to cover further markets