Engagement
Digimind is pleased to announce the launch of ‘Digimind Engagement’ which enables organizations to harness the power of social media as well as strengthen and manage their online communities. Digimind Engagement allows community managers, PR professionals and intelligence practitioners to track, measure and engage on blogs, forums, discussion boards and social media networks such as Twitter, Facebook and LinkedIn.
Patrice Francois, co-founding Director of Digimind said “We are excited about helping businesses to revolutionize their social media strategy through a comprehensive suite of monitoring, analysis and engagement tools. Digimind Engagement is vital for companies who take their online reputation seriously and want to identify and manage risks as well as new sales opportunities. Our clients will also benefit from having on-demand access to real-time insights and analysis capabilities so they can respond quickly and effectively in the event of a crisis situation.”
What is Digimind>Engagement ?
‘Digimind Engagement’ allows users to view online conversations pertaining to a company or brand, as well as monitoring competitors activities and mentions, and tracking commentary relating to a particular product, industry or sector.
Listen!
Monitor the most relevant conversations in the social media sphere whether they take place on Twitter, Facebook, LinkedIn, on blogs or on forums.
Chat!
Communicate easily by connecting directly to your Twitter, Facebook and LinkedIN accounts from the Digimind platform without leaving your dashboard.
Capitalize!
Visualize and organize conversation flows according to the social network, the topic or the type of workflow (customer relationship, corporate, product, brand issues etc)
Analyze!
Statistical analysis is key to social media analysis and related online engagement. Digimind>Engagement offers customized dashboards displaying the diagrams that are vital to track online engagements and related conversations.
Collaborate !
Managing multiple conversations from multiple social network accounts using multiple identities may be tricky. Thanks to the Digimind>Engagement platform this task is achieved through a dashboard that manages multi-accounts. The tool is designed so that multiple users can share the dashboards and take over conversations when colleagues are not available.
